DBK Social Media Disclaimer

1. Purpose

Development Bank of Kenya (DBK) maintains an active presence on social media platforms to engage with customers, share updates, and provide relevant information. This disclaimer outlines the terms of use for our social media channels and clarifies our responsibilities and your rights.

2. No Financial Advice

The content posted on DBK’s social media platforms is for informational purposes only and does not constitute financial, legal, or professional advice. For specific advice tailored to your situation, please contact a DBK representative or consult a qualified professional.

3. Content Accuracy

While we strive to ensure the information shared on our social media channels is accurate and up to date, we make no guarantees regarding the completeness, reliability, or timeliness of the content. DBK is not responsible for any errors or omissions in the information provided.

4. Third-Party Content

Our social media platforms may include links to third-party websites or content. DBK does not endorse or control the content on third-party sites and is not responsible for their accuracy, completeness, or practices. Access such content at your own discretion.

5. User-Generated Content

We welcome your comments, feedback, and engagement on our social media posts. However, DBK reserves the right to moderate, edit, or remove content that:

• Is offensive, defamatory, or abusive.
• Contains spam, advertising, or promotional material.
• Violates privacy rights or applicable laws.

User-generated content does not reflect the views of DBK, and we are not responsible for such content.

6. Privacy and Security

Do not share sensitive personal or account information on social media, such as account numbers, passwords, or PINs. DBK will never request such information via social media. For secure communication, contact us through official channels such as email or phone.

7. Limitation of Liability

DBK is not liable for any loss, damage, or inconvenience arising from your reliance on information provided on social media or from technical issues that may disrupt access to our accounts.

8. Changes to This Disclaimer

DBK reserves the right to modify this disclaimer at any time. Updates will be published on our social media platforms and website, and continued use of our social media channels constitutes acceptance of the revised terms.